general terms & conditions

Enterprise identity
Zokk’n is the registered domain name of this website, owned by Served by nana’s kitchen, the commercial name of the sole proprietorship under the name of Nadia De Leyn. With Zokk’n we refer to the brand name of the collection of socks. But you had understood this. The VAT number is BE0672339266. The address of the trading activity is officially registered at Statiestraat 46, 2180 Ekeren. Reachable at +32 478 367 609 or by e-mail to Below is referred to this party with ‘the entrepreneur’.

These general conditions apply to every offer from the entrepreneur and to every distance contract and orders between entrepreneur and consumer (being the buyer). The general terms and conditions are always freely available on the website and should be consulted before making a purchase. If one or more provisions of these terms and conditions are wholly or partially destroyed, then the agreement and these terms and conditions otherwise persist but it is true that the fully or partially destroyed provision as soon as possible replaced in mutual consultation and moreover, the new provision will approach the original as closely as possible. If a situation arises that is not literally regulated in these general terms and conditions, this situation will be assessed ‘in the spirit’ of the general terms and conditions. This applies to all ambiguities about the interpretation or content of one or more provisions of our terms and conditions.

The offer
The trader makes every effort to ensure that the information provided is complete, correct, accurate and up to date so that the consumer can make a proper assessment of the offer. Despite these efforts, inaccuracies may occur in the information provided. If the information provided would contain inaccuracies or if certain information on or through the site would be unavailable, the operator will make every effort to rectify this as soon as possible. If an offer has a limited period of validity or is offered subject to conditions, this will be explicitly stated in the offer. The entrepreneur is entitled to change and adapt the offer. All images and specifications in the offer are indicative and may not give rise to compensation or dissolution of the agreement. Images accompanying products are a true representation of the products offered. The entrepreneur cannot guarantee that the colours displayed correspond exactly to the real colours of the products. The information makes it clear to the consumer what rights and obligations are attached to the acceptance of the offer. This concerns the price including VAT; the shipping costs; the way in which the contract is concluded; the conditions for the right of withdrawal; the way of payment, delivery and execution of the contract; whether the contract is archived after its conclusion, how it can be consulted for the consumer; the way in which the consumer, before concluding the contract, can check the data provided by him within the framework of the contract and, if desired, repair it; the available sizes, colors, and materials. 

The agreement
The contract is concluded at the moment that the consumer accepts the offer and meets the conditions set out therein. If the consumer has accepted the offer electronically, the trader will confirm receipt of acceptance of the offer as soon as possible (see sending & returning) electronically. As long as this has not happened, the consumer can dissolve the contract. If the contract is concluded electronically, the trader will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will take appropriate security measures. The trader will send the following information with the product or service to the consumer: the visiting address of the establishment of the trader where the consumer can lodge complaints; the conditions including and the way in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion from the right of withdrawal.
Each agreement is entered into under the suspensive conditions of sufficient availability of the products concerned. It may happen that the electronic processing of one order is simultaneous with another order, causing the stock to be temporarily inaccurately displayed. In this case, the trader will contact the consumer to make an agreement about a next step, either.